Maximize Revenues with up selling and Call Centre services with 2touch.co.uk

Up selling, which implies presenting customers with an opportunity of better and improved products – in addition to what they intend to buy, is a proven technique that results in better customer acquisition and improved brand equity. Routine, as it may sound, it is in fact a highly specialized job. Customers do not like to [...]

How Cross Selling Can Improve Your Business

Recently I went to get my mobile phone keypad fixed after breaking it. On fixing the keypad and ready to leave, the salesman was cross selling and persuaded me buy software that I originally never wanted for my phone. Whats more he started up selling phone cover for protection to me. Thats when I realized [...]